MAIN IMPROVEMENTS

USER MANAGEMENT

Management now has access to the user settings in ManCloud. Management can change the location access, default language, start page and password of each user. Each user is assigned to a group list which management can administer.

SECURE CREDIT CARD INFORMATION

Due to improved security measures ManCloud users now need an encryption key to access credit card details. Check the tutorial ‘How to access credit card information’ to learn more about this feature.

OVERDUE INVOICES

As we got a lot of questions from customers on how to manage overdue invoices we added an overview of all the ‘overdue invoices’ in the administration tab.

Try out the quick links which allow you to have an overview of the booking and use action buttons quickly. Move your cursor to a booking in the room rack & press the space bar.

Sometimes one booking contains multiple rooms. Each room within this booking has the same guest name. From now on you can link existing or new guests to room numbers via the dashboard. This feature can help you manage too much trash in the related contact function, without losing significant information. At a glance you get an overview of who is leaving your hotel and who will show up at your front desk. So you will have more time to have a chit chat with your guests.

PERSONALIZED E-MAIL TEMPLATES

Spare time and design your own e-mail templates in ManCloud! If you are sending certain e-mails regularly you can create a personalized e-mail template and use this in different scenarios.

WILD CARD

Troubles finding an invoice? With the use of a wild card (*) in the search box you will be able to find your invoices by only using a part of the invoice number. This way it will be easier to track invoices.

BOOKING STATUS

Earlier the booking status 'Paid' meant that all payments are settled, regardless if you already generated an invoice. We've got a lot of requests from ManCloud users to add a booking status 'Invoiced', because on accounting level generating an invoice means that the booking is paid.

Recently generating an invoice is considered as a payment (or a payment delay). When the total amount of the booking is invoiced, the booking now gets the status 'Paid'. This way reception can close a booking and the accounting department can follow-up outstanding payments.

POLICE SHEET

You can print an arrival list as well as a departure list via the dashboard. The arrival list can be used as a police sheet.

KEEN IMPROVEMENTS & FIXES

Improved room rack view

Improved housekeeping report

Translation issues fixed

Improved Out of Order button

Updated Spanish police report

Bug fix booking status

Fix add allocation in booking form

Discount now visible on receipt

Export reports as a zip file

Related contact as invoice contact

Have a look at our support page to check our new tutorials